**Experienced Customer Service Representative - Remote Opportunity at arenaflex**

At arenaflex, we're dedicated to delivering exceptional customer experiences that exceed expectations. As a Customer Service Representative - Remote, you'll play a vital role in driving our mission forward by providing top-notch support to our clients. If you're passionate about building strong relationships, resolving issues efficiently, and growing your career in a dynamic environment, we invite you to join our team.

• *About arenaflex**

arenaflex is a leading provider of innovative solutions in the customer service industry. Our team is comprised of talented professionals who share a common goal: to deliver exceptional experiences that drive customer satisfaction and loyalty. With a strong commitment to safety, teamwork, and career growth, we're the perfect fit for individuals who are eager to take their skills to the next level.

• *Why Consider This Job Opportunity?**

• **Career Advancement and Growth**: arenaflex offers a clear path for career advancement and growth within the organization. Our team is committed to helping you develop new skills and take on new challenges.
• **Collaborative Team Environment**: You'll be part of a dynamic team that values collaboration, open communication, and mutual support. Our team environment is designed to foster creativity, innovation, and success.
• **Engaging Work**: As a Customer Service Representative - Remote, you'll have the opportunity to engage with clients, resolve issues, and build strong relationships. Our work is engaging, challenging, and rewarding.
• **Commitment to Safety**: arenaflex is committed to safety and adheres to OSHA guidelines. We prioritize the well-being of our employees and provide a safe and healthy work environment.
• **Skill Development**: You'll have the opportunity to develop skills in exception processing and freight claims, as well as other areas of customer service.

• *What to Expect (Job Responsibilities)**

As a Customer Service Representative - Remote, your primary responsibilities will include:

• **Input Sales Orders Daily**: You'll be responsible for inputting sales orders daily with a focus on accuracy, ensuring no more than 2 errors per month.
• **Set Up and Maintain Standing Orders**: You'll set up and maintain standing orders for customers, including holds, releases, and additions.
• **Process Exceptions**: You'll process exceptions and handle related tasks such as creating credit memos and filing freight claims.
• **Attend Scheduled Meetings**: You'll attend scheduled meetings and maintain a strong presence in the workplace.
• **Provide Excellent Customer Service**: You'll provide excellent customer service while adhering to company policies and safety standards.

• *What is Required (Qualifications)**

To be successful in this role, you'll need:

• **Minimum of 2 Years of Experience**: You'll need a minimum of 2 years of experience in a relationship-building customer service environment.
• **High School Diploma**: A high school diploma is preferred, but not required.
• **Ability to Follow Safety Guidelines**: You'll need to follow safety guidelines and maintain a record free of serious injuries.
• **Strong Attention to Detail**: You'll need strong attention to detail and the ability to manage stress while meeting deadlines.
• **Punctuality**: You'll need to be punctual in clocking in and out for work and lunch, with minimal errors.

• *How to Stand Out (Preferred Qualifications)**

If you have the following qualifications, you'll stand out as a strong candidate:

• **Experience with ERP Systems**: Experience with ERP systems such as Epicor is a plus.
• **Dedication to Tasks and Teamwork**: Demonstrated dedication to tasks and teamwork is essential.
• **Motivation to Seek Growth Opportunities**: You'll need motivation to seek growth opportunities and take on more responsibilities.
• **Self-Starter Attitude**: A self-starter attitude with the ability to perform without outside help is highly valued.

• *Join Our Team!**

If you're passionate about customer service, career growth, and teamwork, we invite you to join our team at arenaflex. Apply today and take the first step towards a rewarding career in customer service.