**Experienced Customer Service / Inside Sales Representative – DTC Sales**

Posted 2026-05-06
Remote, USA Full-time Immediate Start

Are you a charismatic sales professional with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and have a proven track record of closing deals? If so, aren'taflex is looking for two talented individuals to join our dynamic Customer Service / Inside Sales team in Woodinville, WA.

  • *About arenaflex**

arenaflex is a leading provider of innovative solutions for homeowners in the Pacific Northwest. With a strong commitment to professionalism, integrity, and customer satisfaction, we've established ourselves as a trusted partner for all hot water heater needs. Our team is dedicated to delivering top-notch service, and we're seeking like-minded individuals to help us drive growth and success.

  • *Job Summary**

As an arenaflex Customer Service / Inside Sales Representative, you'll play a critical role in converting warm leads into satisfied customers. You'll work closely with homeowners to understand their needs, showcase our exceptional services, and seal the deal. With a competitive compensation package and opportunities for career growth, this is an exciting chance to launch your high-earning career with a dynamic company.

  • *Key Responsibilities**
  • Convert warm leads into satisfied customers through exceptional sales and customer service skills
  • Showcase arenaflex's top-tier services and highlight the benefits of our solutions
  • Build strong relationships with customers to ensure long-term satisfaction and loyalty
  • Meet or exceed sales targets and revenue goals
  • Collaborate with the sales team to share best practices and drive team success
  • Participate in ongoing training and development to enhance sales and customer service skills
  • *Essential Qualifications**
  • 2+ years of previous customer service experience (phone or in-person)
  • Sales experience is a plus, but not required
  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced, high-stress environment
  • Strong computer skills, including proficiency in Outlook, MS Teams, and CRM databases (ServiceTitan)
  • Ability to type quickly to capture phone conversations and data
  • Excellent attendance and punctuality
  • *Preferred Qualifications**
  • Previous sales experience in a customer-facing role
  • Experience working in a call center or sales environment
  • Familiarity with CRM databases and sales software
  • Strong problem-solving and conflict resolution skills
  • Ability to work in a team-oriented environment and contribute to a positive team culture
  • *Skills and Competencies**
  • Excellent communication and interpersonal skills
  • Strong sales and customer service skills
  • Ability to work in a fast-paced, high-stress environment
  • Strong computer skills, including proficiency in Outlook, MS Teams, and CRM databases (ServiceTitan)
  • Ability to type quickly to capture phone conversations and data
  • Excellent attendance and punctuality
  • Strong problem-solving and conflict resolution skills
  • Ability to work in a team-oriented environment and contribute to a positive team culture
  • *Career Growth Opportunities and Learning Benefits**
  • Ongoing training and development to enhance sales and customer service skills
  • Opportunities for career growth and advancement within the company
  • Collaborative and supportive team environment
  • Recognition and rewards for outstanding performance
  • Access to industry-leading sales and customer service training programs
  • *Work Environment and Company Culture**
  • arenaflex is a fast-growing company with a dynamic and supportive team culture
  • Our office is located in Woodinville, WA, with a scenic view of the surrounding area
  • We offer a competitive compensation package, including medical, dental, vision, and 401K benefits
  • Our team is passionate about delivering exceptional customer experiences and driving growth and success
  • *Compensation and Benefits**
  • Competitive hourly rate of $22 during training, with opportunities for commission-based earnings
  • Benefits package includes medical, dental, vision, and 401K benefits
  • Paid time off and six paid holidays per year
  • Opportunities for career growth and advancement within the company
  • *How to Apply**

If you're a motivated and charismatic sales professional with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!

  • *Apply Now**

Apply for the job now!

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