**Experienced Customer & Membership Data Management Services Professional – arenaflex**

• *Introduction**

At arenaflex, we're passionate about delivering exceptional customer experiences and fostering a culture of inclusivity and community engagement. As a leading organization in the industry, we're seeking a highly skilled and dedicated individual to join our team as a Customer & Membership Data Management Services Professional. This is a unique opportunity to make a meaningful impact, work with a talented team, and contribute to the growth and success of arenaflex.

• *About arenaflex**

arenaflex is a dynamic and forward-thinking organization that's committed to providing innovative solutions and exceptional services to our customers. With a strong focus on community engagement, education, and customer satisfaction, we're dedicated to making a positive impact in the lives of our members and the communities we serve.

• *Job Summary**

We're seeking a highly motivated and experienced Customer & Membership Data Management Services Professional to join our team. As a key member of our team, you'll be responsible for providing exceptional customer service, managing membership data, and ensuring the smooth operation of our membership services. This is a part-time position, with two available shifts: 4-5 hours per day, Monday to Friday, 10am-3pm, and 6 hours per day, Monday to Friday, 11:30am-6:30pm.

• *Key Responsibilities**

• Provide exceptional customer service to members, parents, and community stakeholders
• Manage membership data, including registration applications, payments, and filing
• Monitor and manage the flow of pedestrian traffic entering and leaving the building, ensuring safety at all times
• Answer and route calls, respond to emails, and provide support to members and parents
• Develop and implement a positive and inclusive membership application and fee intake process
• Create and provide communication materials to parents, schools, and community members/organizations
• Type correspondence and spreadsheets, maintain accurate computer records, and generate reports
• Perform other duties as assigned by management

• *Requirements**

• 21 years or older
• College or degree (Associates/BA) preferred
• Experience working with children, Boys & Girls Club experience a plus
• Education background in computer and internet systems, data entry, or other related field
• Strong technical skills, including proficiency in MS Word, Excel, and Publisher
• Strong communication skills, both verbal and written
• Ability to manage multiple tasks simultaneously
• Demonstrated ability to work with young people and parents
• Must possess necessary skills to properly instruct and guide youth
• Must be able to take initiative, be creative, resourceful, and motivated
• Ability to perform gross and fine motor activities required for typing, writing, and simple manipulations
• Visual acuity for accurate reading, typing, filing, and use of computer screen
• Ability to work at a rapid pace and handle frequent interruptions and changes in plans or deadlines
• Hearing is needed for business-related phone communications, public broadcasts, and answering incoming calls
• Ability to lift and carry 15 to 50 lbs office supplies, audio equipment, and other items needed for special events

• *Preferred Qualifications**

• Bilingual Spanish a must
• Experience with web-based database management
• Familiarity with Vision Member Tracking software
• Ability to work in a fast-paced environment with multiple priorities

• *Work Environment and Culture**

• Work in a dynamic and fast-paced environment with a talented team
• Collaborate with colleagues to achieve shared goals and objectives
• Participate in ongoing training and professional development opportunities
• Enjoy a comprehensive benefits package, including 401(k) and paid time off
• Work in a safe and inclusive environment that values diversity and promotes community engagement

• *Compensation and Benefits**

• Competitive hourly rate: $20.00 per hour
• 25-35 hours per week
• Comprehensive benefits package, including 401(k) and paid time off
• Opportunities for professional growth and development

• *How to Apply**

If you're a motivated and experienced individual who is passionate about delivering exceptional customer experiences and fostering a culture of inclusivity and community engagement, we encourage you to apply for this exciting opportunity. To apply, please click on the link below and submit your application.

• *Simple Application Process**

Ready to join our team? The first step is easy. Click apply now and we'll be in touch soon!