Enrollment Representative I

UHA Health Insurance is focused on health and provides comprehensive benefits for employees. They are seeking an Enrollment Representative I to support day-to-day enrollment operations, ensuring a smooth enrollment experience through attention to detail and customer service.

Responsibilities

• Process enrollments, eligibility updates, and terminations accurately and on time
• Review submissions for completeness and follow up on missing information
• Respond to enrollment-related inquiries and support issue resolution
• Manage incoming emails, efax, mail, and voicemail
• Prepare and send correspondence, including ACRs and denial letters
• Maintain reports, tracking logs, and documentation
• Provide basic support for Online Employer Portal users
• Assist with scanning, filing, and record maintenance
• Collaborate with team members to support daily operations

Skills

• High school diploma or equivalent
• 1+ year of customer service experience
• Strong data entry and computer skills (Microsoft Office)
• Excellent attention to detail and organization
• Strong communication and time management skills
• Associate degree
• Experience in healthcare enrollment, eligibility, or insurance

Benefits

• 100% for your family's medical insurance
• 20 days of paid personal time off during your first year

Company Overview