**ENERGY SERVICES DATA ENTRY CLERK (Typist) – Remote Work From Home Position | arenaflex Community Impact Programs**

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Join arenaflex: Making a Difference Through Data Excellence

Are you looking for a meaningful career where your organizational skills can transform lives? Welcome to arenaflex, a dynamic non-profit human services agency dedicated to positive community change in the Fitchburg, Massachusetts area. For decades, we have been committed to fostering holistic well-being, providing essential services, and empowering individuals and families to thrive. Our mission centers on creating opportunities and building stronger communities—one person, one family at a time.

At arenaflex, we believe that every team member plays a vital role in our collective impact. As we expand our Energy Services Programs, we are seeking a detail-oriented and motivated Data Entry Clerk to join our growing team. This is a fully remote position that offers flexibility, professional growth, and the chance to contribute to meaningful community work without leaving your home office.

If you thrive in organized environments, take pride in maintaining accurate records, and want to be part of an organization that values both employee well-being and community service, we invite you to explore this exciting opportunity with arenaflex.

Position Overview

The Data Entry Clerk serves as a critical backbone of our Energy Services Programs, ensuring that client information, program data, and communication records are accurately maintained and readily accessible. This role requires exceptional attention to detail, strong technical proficiency, and the ability to manage multiple tasks efficiently in a remote work environment.

As a valued member of the arenaflex team, you will be responsible for maintaining organized and up-to-date digital files that support the day-to-day operations of our energy assistance programs. Your contributions will directly impact our ability to serve community members in need, making this position both rewarding and essential to our mission.

Key Responsibilities

The Energy Services Data Entry Clerk will undertake the following essential duties and responsibilities:

• Database Management: Input and maintain updated client status records in the Statewide Client Service Center, accurately reflecting the current production pipeline and ensuring all information is current and accessible.


• Communication Monitoring: Monitor emails, log documents, and process communications in the Monday.com platform promptly upon receipt to ensure seamless information flow within the organization.


• System Compliance: Follow program guidelines meticulously for the use of all required database systems, including but not limited to Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, and In Demand platforms.


• Record Organization: Maintain organized digital and paper participant files in strict accordance with program guidelines, ensuring full compliance with agency and funder requirements at all times.


• Team Collaboration: Work closely with program staff to support, enhance, and promote communication and consistency in the delivery of services to our community members.


• General Clerical Support: Assist with various clerical duties including filing, mailings, phone coverage, and other administrative tasks as needed to support program operations.


• Remote Work Availability: Maintain consistent availability for remote work, including attending virtual meetings, responding to emails promptly, and conducting regular duties as scheduled.


• Professional Development: Attend all required staff meetings, supervision sessions, training programs, and contractual meetings to remain current with program developments and organizational policies.


• Training Participation: Engage actively in mandatory agency training and pursue relevant professional development activities to enhance job performance and career growth.


• Confidentiality Maintenance: Ensure strict confidentiality is maintained in all aspects of the role, protecting sensitive client information and organizational data at all times.


• Additional Duties: Perform related work as required to support the effective functioning of arenaflex Energy Services Programs.

Required Qualifications and Skills

To succeed in this role at arenaflex, candidates must meet the following essential requirements:

• Education: Associate degree or equivalent professional experience in a related field.


• Experience: Minimum of two years of experience in Human Services or a related field, OR applicable work experience working with diverse individuals and families with low incomes.


• Substitution Policy: Additional appropriate education may be substituted for experience, and additional directly related experience may be substituted for education on a case-by-case basis.


• Language Skills: Bilingual proficiency in Spanish is strongly preferred and considered a significant asset in serving our diverse community.

Essential Competencies and Attributes

Beyond formal qualifications, arenaflex seeks candidates who demonstrate the following competencies:

• Attention to Detail: Exceptional accuracy in data entry and record-keeping, with the ability to identify and correct errors promptly.


• Technical Proficiency: Comfortable learning and navigating multiple database systems and software platforms efficiently.


• Communication Skills: Strong written and verbal communication abilities, with the capacity to interact professionally with colleagues and clients.


• Time Management: Excellent organizational skills with the ability to prioritize tasks and meet deadlines in a remote work setting.


• Cultural Competency: Sensitivity and respect for diverse populations, including individuals and families facing economic challenges.


• Integrity: Unwavering commitment to maintaining confidentiality and adhering to ethical standards.


• Team Orientation: Ability to collaborate effectively with program staff and contribute to a positive team environment.


• Self-Motivation: Capable of working independently with minimal supervision while remaining connected to team objectives.

Why Join arenaflex?

At arenaflex, we recognize that our employees are our most valuable asset. We are committed to providing a comprehensive benefits package that supports your well-being, professional growth, and financial security. When you join our team, you become part of a community that genuinely cares about both its employees and the populations we serve.

Comprehensive Health and Wellness Benefits

• Health Insurance: Comprehensive medical coverage to keep you and your family healthy.


• Dental Insurance: Full dental coverage for preventive and restorative care.


• Vision Insurance: Coverage for eye care needs and vision correction.


• Flexible Spending Accounts (FSA): Tax-advantaged accounts for healthcare and dependent care expenses.


• Pet Insurance: Exclusive coverage ensuring your furry family members receive the best possible care.

Paid Time Off and Work-Life Balance

• Generous Paid Time Off (PTO): Ample opportunities to relax, recharge, and maintain work-life balance.


• Hybrid Work Opportunities: Enjoy the flexibility of a remote work environment that suits your lifestyle while staying connected to our team.

Financial Security and Professional Growth

• Student Loan Forgiveness: We're dedicated to helping ease your student loan burden through eligible forgiveness programs.


• Tuition Remission: Invest in your education and continuous growth through our tuition remission program.


• Employer-Sponsored Retirement: Secure your future with generous employer contributions to your retirement plan.


• Employee Discounts: Access exclusive discounts and perks from partner organizations.

Work Environment and Culture

arenaflex fosters a supportive, inclusive, and mission-driven work environment where every team member feels valued and empowered to make a difference. Our organizational culture is built on collaboration, respect, and a shared commitment to community impact. As a remote employee, you will enjoy the flexibility of working from home while remaining connected through regular virtual meetings, team communications, and ongoing support from management.

We believe in continuous learning and professional development. Through our training programs, you will gain valuable skills in human services, database management, and energy assistance programs. This role offers excellent opportunities for career advancement within arenaflex, as we优先 promote from within and support employees seeking to grow their expertise.

Our Energy Services Programs make a tangible difference in the lives of community members facing energy insecurity. By maintaining accurate records and efficient data management, you will directly enable our team to provide timely assistance to those who need it most. This is more than just a data entry position—it's an opportunity to be part of meaningful change in the Fitchburg community and surrounding areas.

Career Growth Opportunities

At arenaflex, we invest in your future. As you develop expertise in our systems and programs, you will have access to advancement opportunities within the organization. Many of our leadership team members began their careers in entry-level positions and grew with the organization. We provide:

• Comprehensive onboarding and ongoing training


• Mentorship from experienced program managers


• Access to professional development workshops and seminars


• Internal job posting and promotion opportunities


• Cross-functional training to expand your skill set

Whether you aspire to advance into supervisory roles, specialize in program coordination, or develop expertise in energy services administration, arenaflex supports your career journey.

Application Process

We invite qualified candidates who meet the requirements to apply for this exciting opportunity. To be considered, please submit your application through our online portal. We encourage you to highlight your relevant experience, bilingual abilities, and passion for community service in your application materials.

arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds who are passionate about making a positive impact in their community.

Join Our Mission

Are you ready to combine your organizational skills with your desire to help others? Do you thrive in environments where attention to detail truly matters? Are you looking for a remote position that offers both flexibility and meaningful work?

If so, we encourage you to apply for the Energy Services Data Entry Clerk position at arenaflex. Join a team that values your contributions, supports your growth, and makes a real difference in the lives of individuals and families in our community.

At arenaflex, your work matters. Every record you maintain, every document you process, and every communication you manage contributes to our ability to serve those who need it most. Be part of something bigger than yourself—apply today and begin your rewarding career with arenaflex.

Employment Type: Full-Time

Location: Remote Work From Home