Director of Training

Under the direction of the COO, the Director of Training must be highly organized and personally motivated to provide a comprehensive and superior training program that meets the needs of the organization. The Director of Training directs, analyzes, designs, implements, and coordinates training locally and nationally.

PRIMARY FUNCTIONS/RESPONSIBILITIES

• Manage to Profit and Loss statement of the training department, and build yearly budgets.


• Manage Training Department staff.


• Assess the needs of each department and design and implement appropriate training and onboarding.


• Define outcomes of training and the means to achieve those outcomes, track outcomes to determine ROI..


• Manage, measure, and evaluate Trainers’ performance.


• Develop training programs and materials for workshops, presentation and trainings.


• Implement evaluations to understand the strengths, weaknesses and opportunities for training.


• Partner with Company-Center Operations, all departments, and Franchise Operations Departments to develop training priorities and support regional trainings.


• Provide training nationally for franchisees.


• Manage the logistics of training, oversee the selection of locations, catering, utilization of materials, supplies and equipment.


• Develop and implement training schedule.


• Manage correspondence and events such as convention, regionals and High Achievers along with weekly trainings and additiona support trainings for the system.


• Work with management team to support growth of company.


• Present trainings both locally and nationally when needed.


• Partner with other departments as needed to develop and implement training.

Additional Responsibilities

• Travel up to 25% to conduct trainings at remote locations.