Take ownership of a book of large enterprise accounts and serve as the primary advisor on activation and business value.
Drive customer retention and renewal by helping clients achieve their digital goals.
Design and deliver use-case-based training curricula across enterprise functions to operationalize Quantum Metric at scale.
Facilitate advanced sessions, onsite workshops, executive briefings, and workflow integrations to increase adoption.
Create dashboards, reports, and alerting solutions to monitor customer digital experiences.
Identify high-value opportunities for digital optimization across digital and omni-channel experiences.
Provide data-driven recommendations that inform customer decisions and digital strategy.
Maintain advanced mastery of the Quantum Metric platform and translate product capabilities into customer value.
Provide thought leadership on best practices and share expertise with peers and customers.
Proactively monitor engagement and renewal risk, and execute remediation plans with leadership input.

2+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field.
Proven ability to transform data into business impact.
Experience working with large, complex quantitative datasets to uncover actionable insights.
Ability to solve ambiguous, high-impact business challenges in fast-paced, high-pressure environments.
Strong consulting and advisory presence with experience serving as a subject matter expert in customer engagements.
Exceptional verbal and written communication skills, including polished presentation skills.
Confidence training and engaging large audiences of 50+ participants.
Strong time management and prioritization skills with the ability to manage multiple client needs.
Ability to travel up to 10% of the time for onsite customer enablement.
Experience in Financial Services and Insurance (FSI) is preferred.

$90,000-$120,000 base salary with bonus eligibility.
Medical, dental, and vision insurance, with 99% of the Medical base plan paid by the company.
401(k) with employer match and options/equity.
13 company holidays, unlimited paid time off, sick leave, and parental/adoption leave.
Employee assistance program, telehealth options, and wellness perks including fitness app discounts and Healthy Rewards.
Flexible work environment with remote-first setup and work-from-home stipend.
Professional development, robust onboarding and training, and promotional opportunities.
Monthly business expense stipend, employee discount program, referral programs, and RECHARGE Program with 3 weeks off after 3 years.

Digital Analytics Consultant (FSI) - US

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