Danish-speaking Customer Support specialist (Travel industry)

Concentrix is a global technology and services leader that powers well-known brands by improving their businesses with technology and integrated solutions. They are seeking a Danish-speaking Customer Support Specialist to provide excellent customer service related to travel bookings and ensure smooth journeys for customers.

Responsibilities

• Bringing great customer service to the customers via phone and e-mail
• Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more
• Finding solutions for each individual customer to ensure their journey runs smoothly

Skills

• Fluent in Danish (C1 level, both spoken and written)
• Good command of English (B2 level)
• Customer-oriented attitude with a willingness to help find solutions and provide answers to customer inquiries

Benefits

• Bonus up to 250,- Euros/Gross
• Flexible work schedule
• A good health insurance which includes gym and dentistry
• Paid mobile phone bill
• Supportive and fun coworkers (if we do say so ourselves)

Company Overview