Customer Service Representative
Posted 2026-05-06
Remote, USA
Full-time
Immediate Start
Great West Casualty Company is a long-time stable company providing premier insurance products and services to truck drivers and trucking companies. They are seeking a Customer Service Representative to support complex accounts by responding to requests for information, services, quotes, permits, authority, and licensing.
Responsibilities
- Provide office and sales assistance by responding to requests for information, services, quotes, permits, authority, and licensing
Skills
- Excellent verbal and written communication skills
- Adaptable with a desire to learn and grow
- Ability to utilize computer software
- Must obtain and maintain a P&C license within the first 90 days of employment
- Customer service, administrative, or insurance experience preferred
- Experience with Applied Epic Agency Management System is a plus!
Benefits
- Competitive Compensation
- Generous paid time off and paid company holiday schedule
- Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA
- Paternal Leave
- Adoption Assistance
- Fertility and Family Planning Assistance
- Pet Insurance
- Retail Discount Programs
- Community volunteer opportunities
- Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
- Scholarships for dependents and tuition reimbursement to further your education
- Company paid continuing education and monetary awards for professional development
- Opportunities for a hybrid work schedule (three days in the office, two days remote)
Company Overview