Customer Relationship Management Analyst

• *CRM Data Quality Analyst**

100% remote - regular business hours M-F, 40 hours per week
Pay

: $49 per hour W2;
Duration

: 5 months to start (extendable role)Duties
• Reconcile data across multiple systems (CRM platforms, internal tools, data exports, and reporting dashboards) to ensure consistency and accuracy
• Identify, investigate, and resolve duplicate, incomplete, or inconsistent records within the CRM
• Execute bulk data cleanup and normalization efforts, including standardizing naming conventions, formatting, and account hierarchies
• Conduct regular audits of CRM data quality and proactively surface systemic issues impacting data integrity
• Build, maintain, and improve data validation rules, workflows, and QA processes to prevent future data issues
• Partner closely with Sales, Account Management, and Operations teams to correct data discrepancies and reinforce best practices
• Document data processes, cleanup methodologies, and governance standards
• Recommend and implement process improvements to support ongoing data hygiene and scalability

Qualifications
• Background

: 2–5 years of experience in data quality, operations, CRM management
• Skills

: Hands-on experience with CRM platforms (e.g., Salesforce or similar systems); Strong proficiency in Excel or Google Sheets (e.g., pivot tables, VLOOKUP/XLOOKUP, data manipulation)
• Education

: High School Diploma required; college degree a plus
• Preferred

: 1) supporting Ads, Promotions, or Sales Operations functions 2) basic SQL