Customer Account Manager - Breakfast

Homebased

Full time, permanent

Role Purpose

As Customer Account Manager – Breakfast, you’ll lead growth across Waitrose, Co-op and Nisa, while acting as a channel growth partner across Convenience, Wholesale and Discounters.

This is a high-impact, fast-paced role where you’ll combine strategy, execution and relationship-building to deliver strong performance and unlock new opportunities.

What you’ll be doing

You’ll take ownership of your accounts and channels, driving growth through:

Developing and delivering Joint Business Plans (JBPs) aligned to customer and business priorities

Identifying and accelerating new growth opportunities across your customers and wider channels

Acting as a key growth partner across Convenience, Wholesale and Discounter channels

Building strong, strategic relationships that drive sustainable commercial success

Leading negotiations, presentations and product launches with confidence

Owning P&L delivery, ensuring profitable growth across your accounts

Driving accurate forecasting in partnership with Supply Chain and Finance

Planning and delivering impactful promotional programmes, from set-up through to evaluation

Partnering closely with Marketing and Category teams to close distribution gaps and drive NPD success

Managing pricing, trade investment and ROI to optimise performance

Delivering regular performance reviews and using insight to shape future plans

What we’re looking for

We’re looking for someone who brings energy, resilience and a genuine passion for growth:

You’ll bring:

An entrepreneurial mindset and a proactive, self-starting approach

Strong commercial awareness and strategic thinking

Confidence in fact-based selling and negotiation

A natural ability to build winning relationships

Excellent planning, organisation and communication skills

A collaborative approach and the ability to work cross-functionally

Ideally FMCG account management experience (2–3+ years)

Knowledge of relevant customers or channels

Experience managing budgets and delivering commercial results

What we offer you in return

Competitive salary + car allowance

Annual bonus scheme

25 days holiday + bank holidays

Holiday Purchase Scheme

Sharesave Scheme

EV Car Scheme

Pension & life assurance

Private medical

Access to wellbeing resources and colleague networks

At Premier foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and future colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome.

We're proud to be a Disability Smart employer and are committed to supporting disability inclusion throughout our recruitment process. If you experience any access issues or require reasonable adjustments at any stage, please let us know so we can ensure you have the support you need.