Commercial Lines Account Administrator

Posted 2026-05-06
Remote, USA Full-time Immediate Start

Brown & Brown is seeking a Commercial Lines Account Administrator to join our growing team in Las Vegas, NV. The role involves assisting Account Managers with day-to-day functions such as processing certificates of insurance, handling change requests, and managing claims and audits.


Responsibilities

  • Process certificates from start to finish in AMS360
  • Review requirements to make sure certificate shows all coverages required
  • Alert Account Managers if coverage does not meet certificate requirements
  • Attach certificate request/copy of certificate in Paperwise/TAM
  • Send certificate spreadsheet to insured 30 days prior to renewal and update AMS360 as necessary
  • Process certificate renewals once Account Manager sets up templates, including sending zip file to insured
  • Request changes from carriers via online or email
  • Update current and future (if applicable) applications in AMS360 with changes
  • Create endorsement task and attach Insured’s change request as received from Account Manager
  • Process endorsements and create endorsement letter within 30 days of receipt
  • Process 6 month audit letters, mail/email to insured
  • Process Final General Liability & Work Comp audit letters within 48 hours of receipt, mail/email letter to insured
  • Order loss runs on a monthly basis per list received from Account Managers
  • Gather and attach loss runs in ImageRight upon receipt from carrier(s)
  • Notify Account Manager when loss runs are complete, deliver request form to AM
  • Create Acord loss form in AMS360 and task in ImageRight
  • Notify/Process claim with carrier(s) within same day as received from Account Managers
  • Follow-up with Adjusters periodically throughout claim, alert Account Managers of any changes/updates

Skills

  • High school diploma or equivalent
  • Proficient with MS Office Suite
  • Exceptional telephone demeanor
  • 1 – 3 years' experience in a similar position
  • License or Designation

Benefits

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Company Overview

  • Brown & Brown delivers risk management solutions to help protect and preserve what our customers value most. It was founded in 1939, and is headquartered in Daytona Beach, Florida, US, with a workforce of 10001+ employees. Its website is http://www.bbrown.com.

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