Commercial Lines Account Administrator
Posted 2026-05-06
Remote, USA
Full-time
Immediate Start
Brown & Brown is seeking a Commercial Lines Account Administrator to join our growing team in Las Vegas, NV. The role involves assisting Account Managers with day-to-day functions such as processing certificates of insurance, handling change requests, and managing claims and audits.
Responsibilities
- Process certificates from start to finish in AMS360
- Review requirements to make sure certificate shows all coverages required
- Alert Account Managers if coverage does not meet certificate requirements
- Attach certificate request/copy of certificate in Paperwise/TAM
- Send certificate spreadsheet to insured 30 days prior to renewal and update AMS360 as necessary
- Process certificate renewals once Account Manager sets up templates, including sending zip file to insured
- Request changes from carriers via online or email
- Update current and future (if applicable) applications in AMS360 with changes
- Create endorsement task and attach Insured’s change request as received from Account Manager
- Process endorsements and create endorsement letter within 30 days of receipt
- Process 6 month audit letters, mail/email to insured
- Process Final General Liability & Work Comp audit letters within 48 hours of receipt, mail/email letter to insured
- Order loss runs on a monthly basis per list received from Account Managers
- Gather and attach loss runs in ImageRight upon receipt from carrier(s)
- Notify Account Manager when loss runs are complete, deliver request form to AM
- Create Acord loss form in AMS360 and task in ImageRight
- Notify/Process claim with carrier(s) within same day as received from Account Managers
- Follow-up with Adjusters periodically throughout claim, alert Account Managers of any changes/updates
Skills
- High school diploma or equivalent
- Proficient with MS Office Suite
- Exceptional telephone demeanor
- 1 – 3 years' experience in a similar position
- License or Designation
Benefits
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Company Overview