CloudOps Engineer

SAP is a global leader in enterprise application software, and they are seeking a CloudOps Engineer to join their T&I Analytics, Cloud operations team. The role involves ensuring high uptime and quality of service for cloud services, analyzing operational issues, and developing automation for service management.

Responsibilities

• Ensure the highest level of uptime and Quality of Service (QoS) for our customers
• Provision, monitor and operate cloud services in a globally distributed team
• Analyze and solve operational issues, and respond to incidents
• Conduct root cause analysis and implement continuous improvements
• Partner with local product development team to design and enhance the services
• Develop automation for testing, deployment, scalability, management & visibility of our services
• Work in a diverse environment and cross-train with other global team members
• Willingness to work occasional weekends as we ensure operation for our customers worldwide

Skills

• Bachelor's Degree or equivalent experience in Computer Science or Engineering
• Applied programming skills: JavaScript, Python, Shell, SQL
• Basic knowledge of Cloud Computing and Databases
• Exposure to the automation tools such as Jenkins, Terraform, Ansible, etc
• Ability to multitask and handle various projects, deadlines and changing priorities
• Excellent communication and prioritization skills
• 1-3 years internship or real-world experience
• Basic understanding of web services, networking, virtualization and internet protocols
• Supporting software that runs on public cloud stacks such as AWS, Azure, Google Cloud, etc

Benefits

• Gain an understanding of building a Cloud platform from the ground up
• Work with and learn one of the fastest growing platforms in the world
• Opportunity to own critical infrastructure services that serve global customers
• Access to wellness center that includes gym, personal trainers, mediation room and even nap rooms
• Other workplace perks such as a mini-mart stocked with snacks & beverages, games room (yes, we host board games nights/video games tournaments) and pre-paid lunch card

Company Overview