Client Solutions Advisor

CCC Intelligent Solutions is a leading cloud platform for the insurance economy, empowering businesses with innovative technology. They are seeking a motivated Client Solutions Advisor to drive customer success and product adoption within repair facilities and dealerships, focusing on client engagement, training, and territory growth.

Responsibilities

• Provide regular onsite and remote support to assigned body shops and dealers
• Deliver product education and drive adoption of new tools and updates
• Identify new opportunities and support add-on product sales to boost revenue
• Guide customers through best practices for using CCC’s electronic parts procurement solution
• Use performance reporting to support customer success stories and improvements
• Work cross functionally with sales and implementation teams to maximize value in your territory

Skills

• College Degree Preferred
• 1 – 2 years in a repair facility, dealership or similar environment (collision estimating experience is a major plus)
• Previous experience in territory management and B2B account management preferred
• Strong presentation, problem-solving, and communication skills
• Comfort with technology, MS Office, and CRM tools
• Willingness to travel extensively (50 – 75% overnight)

Benefits

• 401K Match
• Paid time off
• Annual Incentive Plan Performance Bonus
• Comprehensive health insurance
• Adoption Assistance
• Tuition Reimbursement
• Wellness Programs
• Stock Purchase Plan options
• Employee Resource Groups

Company Overview

Company H1B Sponsorship