Business Development Representative, Emerging AI Products

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. As a Business Development Representative, you will play a critical role in driving revenue growth through effective pipeline generation and customer engagement across the sales cycle.

Responsibilities

• Partner with Account Executives to build and prioritize highly strategic target account lists
• Work with both new prospects and existing customers
• Engage with customers at different stages, from first touch through to adoption and expansion
• Operate across both high velocity and more complex sales cycles
• Build deep knowledge of Intercom's Customer Agent and Sales Agent products
• Work closely with Sales, Marketing, Product, and Customer Success to improve how we generate and convert pipeline for these products

Skills

• Strong desire to build a career in Sales. You want to be in a closing role in the future and you see this as the path to get there
• 1+ year of customer-facing work experience. Sales or SaaS experience is a plus
• Comfortable working at pace. This is a high velocity motion, you need to be able to move quickly and prioritize well
• Prospecting skills across cold calling, email, and social. You know how to engage people who aren't expecting to hear from you
• Communication. You can articulate ideas clearly, adapt to different audiences, and you listen as well as you talk
• Growth Mindset. You're self-aware, you seek feedback, and you treat every day as a chance to get better
• Results Oriented. You don't settle. You're hungry to hit your numbers and raise the bar for yourself and the team
• Curiosity about AI and how it's changing sales and customer service. You don't need to be technical, but you need to be interested
• Bachelor's Degree preferred
• Familiarity with these systems and tools: (SFDC, Outreach, Cognism, Zoominfo, LinkedIn Sales Navigator)

Benefits

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!

Company Overview