Business Coach, Franchise Business Consultant
Posted 2026-05-06
Remote, USA
Full-time
Immediate Start
- Job Description:
- Coach franchisees using scorecards, structured check-ins, and clear follow-through.
- Create and track action plans tied to measurable outcomes and deadlines.
- Drive KPI improvement across revenue, membership, conversion, average ticket, and patient experience.
- Reinforce operating standards and required training; improve system adoption.
- Travel for in-person center reviews, franchisee meetings, and interventions; support new center openings and onsite training as needed.
- Partner with internal teams (Operations, Marketing, Training, Development).
- Track and document progress using tools such as Zenoti, CRM, and Microsoft 365.
- Schedule: Full-time. Travel and center support may require occasional early mornings, evenings, or weekends.
- Requirements:
- Required US-based and within practical distance of a major airport.
- Willing and able to travel up to 70%.
- 2–3+ years in franchise field support and/or multi-unit service operations (examples): Franchise Business Coach / Franchise Consultant, Franchise Operations Manager / Field Operations Manager, Multi-Unit / Area / District / Regional Manager.
- Service-provider business experience required (med spa, wellness, aesthetics/beauty, healthcare services, or membership-based service model).
- Strong KPI and business performance ownership (can explain baseline → results).
- Comfort influencing owners/operators without direct authority and holding partners accountable.
- Benefits:
- $85,000–$95,000 base + ~5% bonus (performance-based).
- Remote role with significant field exposure and growth path in Operations.
- Competitive benefits package (may include medical, dental, vision, 401(k), paid time off, and paid holidays).
- Travel expenses reimbursed per company policy; company card option may be available.
- High-impact role supporting franchise performance across revenue, membership, conversion, and quality.