Bilingual Business Development Associate (Spanish)

ISN is a global leader in contractor and supplier management, established in 2001. They are seeking a Bilingual Business Development Associate to leverage language skills in providing customer support, troubleshooting issues, and participating in sales and marketing projects.

Responsibilities

• Use language skills to communicate with clients and colleagues from different countries and cultures
• Provide proactive service and support to customers, answer their calls and inquiries, troubleshoot their issues, and participate in sales and marketing projects

Skills

• Excellent verbal and written communication skills in English AND Spanish
• A customer service orientation and a passion for helping others
• A desire to work with people and engage in verbal interaction over the phone
• A career aspiration to start in Customer Service and progress into B2B sales
• Proficient computer skills (Word, Excel, PowerPoint, e-mail applications)
• A diligence for in-depth learning of software programs and new concepts
• Strong retention skills and patience for difficult troubleshooting scenarios
• Bachelor's degree from an accredited university and/or equivalent work experience
• Advanced fluency in English AND Spanish (written and verbal) required
• Desire to work in customer service and move into B2B sales within 12-24 months
• Ability to work in office at least 3 days a week
• Authorized to work in the U.S. and will not require visa sponsorship now or in the future

Benefits

• 100% company-paid monthly insurance premiums for employees and dependents
• Medical, Dental, Vision, and Life Insurance
• Employee assistance program
• 4% retirement matching
• Long-Term & Short-Term Disability Coverage
• Paid time off0-1 year – 15 day (pro-rated first year)1-5 years – 20 days5-10 years – 25 days10+ years – 30 days
• Holidays – 13 paid holidays
• Monthly cell phone reimbursement
• Complimentary parking space or monthly reimbursement for DART public transportation
• Team-building activities and events, including quarterly kick-off meetings and community volunteer day
• Matching charitable gift program
• Professional development & training opportunities
• Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health
• Business casual, jeans allowed

Company Overview