BI Litigation Claim Representative

CURE Auto Insurance is a leading direct writer of auto insurance in New Jersey, Pennsylvania, and Michigan. They are seeking an experienced claims adjuster to join their claims team as a Bodily Injury Litigation Claims Representative, responsible for handling litigation bodily injury auto claims including uninsured and underinsured motorist claims.

Responsibilities

• Investigate validity of claims, evaluate policy coverages, and determine if any special investigation unit referrals are warranted
• Make prompt contact with policy holders and other appropriate parties involved in the loss to obtain the necessary documentation, conduct recorded statements, etc
• Establish initial reserves based on gathered information and adjust as appropriate through completion of assigned claim
• Negotiate timely and appropriate settlements with claimants, attorneys, or other parties. Issue proper and accurate payments as needed
• Identify questionable risks, red flags, fraud indicators and alert the special investigation unit when applicable
• Establish and maintain an organized diary system to ensure all claims are properly and adequately handled in a timely manner
• Effectively manage loss costs associated with litigation claims
• Adhere to all state/local regulations including the NJ/PA Unfair Claims Practices and Guidelines

Skills

• 1-3 years experience handling auto insurance claims; litigation experience is required
• Ability to communicate clearly, professionally, and provide superior customer service over the phone and through written correspondence
• Strong organizational and time management skills
• Excellent analytical, investigative, and settlement skills
• Proficient with Microsoft Office and various other computer skills with the ability to learn and utilize new computer systems and other technologies
• Relevant auto insurance expertise

Benefits

• Comprehensive health benefits including medical, dental and vision coverage
• Generous paid time off (PTO days, sick days, and holidays)
• Flexible spending options with FSA & HSA plans
• Life and AD&D insurance
• 401(k) with company match
• Voluntary benefits such as legal services, pet insurance, and identity & fraud protection
• 24/7 Employee Assistance Program (EAP) for employees and their families
• Health & wellness perks including gym discounts, wellness reimbursements, and reward programs
• Fun, engaging in-office events that support our culture

Company Overview