Associate, Global Marketing & Digital Wealth COO Team, Merchandise & Brand Experience Coordinator / New York, NY

BlackRock is a leading global investment management firm dedicated to helping people achieve financial well-being. They are seeking a Merchandise & Brand Experience Coordinator to oversee their global merchandise program, blending operational management with strategic initiatives to enhance brand engagement and client relationships.

Responsibilities

• Coordinate with vendors to manage standard merchandise orders (corporate gifts, event promotional items branded apparel), ensuring timely delivery and quality control
• Maintain and track merchandise inventory, conduct weekly stock checks, and manage restocking to ensure consistent supply
• Process invoices, purchase orders, and compliance reporting in Coupa; support financial reconciliation and reporting
• Administer the online merchandise catalog/store, ensuring product accuracy and resolving issues
• Support internal requests for merchandise, including fulfillment for events, onboarding, recognition, and culture initiatives
• Develop campaign-specific and seasonal merchandise that aligns with brand and marketing initiatives
• Partner with Marketing, Events, HR, and Operations to expand merchandise usage across recognition programs, recruiting, and employee engagement
• Implement sustainability practices by sourcing eco-friendly items, reducing packaging waste, and promoting responsible supplier partnerships
• Establish ROI measurement tools to evaluate merchandise impact on engagement, events, and client satisfaction
• Explore global fulfillment solutions to support regional offices and events, improving efficiency and accessibility
• Build out premium gifting and innovative merchandise strategies to enhance recruiting and client experience
• Manage vendor relationships, including negotiating pricing, managing contracts, and ensuring competitive, sustainable sourcing
• Participate in vendor status meetings to track timelines, project updates, and compliance
• Monitor budgets, spending, and financial reporting across merchandise programs to ensure accountability and transparency
• Leverage vendor dashboards and develop internal reporting to track merchandise usage, costs, and effectiveness
• Partner with business functions to centralize or delegate merchandise-related responsibilities where appropriate (e.g., Facilities, HR, Events)

Skills

• 1-3 years of experience in merchandise management, marketing operations, or brand engagement
• Strong organizational skills and ability to balance day-to-day execution with long-term program development
• Proven vendor management and procurement expertise, including experience with platforms like Coupa
• Excellent communication and project management skills to work across multiple stakeholders
• Comfort working in a fast-paced environment with competing priorities

Benefits

• Annual discretionary bonus
• Healthcare
• Leave benefits
• Retirement benefits
• Strong retirement plan
• Tuition reimbursement
• Comprehensive healthcare
• Support for working parents
• Flexible Time Off (FTO)

Company Overview

Company H1B Sponsorship