Associate, Digital Product Management

American Express is one of the world’s largest luxury travel and lifestyle service networks. The Associate in Digital Product Management will support end-to-end portfolio planning, execution, and tracking, while enabling effective Product Portfolio Management through coordination, reporting, and data-driven insights across cross-functional teams.

Responsibilities

• Support the Enterprise Lean Portfolio Management (LPM) process, including capability definition and annual planning activities
• Track and report on BID/Epic and Capability progress in partnership with Product, PD&I, and TPM teams (across internal and external demand)
• Develop and maintain GCX Product Portfolio roadmaps, ensuring alignment to strategic priorities and delivery timelines
• Design and deliver ad hoc reporting to enhance portfolio visibility and decision-making (e.g., product team views, budget burn tracking)
• Contribute to the development of SLT Portfolio Update materials, ensuring clear and accurate executive reporting
• Maintain data integrity and accuracy within Rally, with oversight at Epic and Capability levels
• Support and coordinate GCX Learning Strategy initiatives, including Agile, Mural, and Rally training programs
• Coordinate PI Planning and Post-PI Planning activities across Product and PD&I teams

Skills

• Proficiency in Airtable (or similar data/portfolio management tools)
• Experience in portfolio, product, or program management within a cross-functional environment
• Strong technical acumen, with the ability and curiosity to understand systems, platforms, and capabilities
• Strong problem-solving and analytical skills, with a focus on delivering actionable insights

Benefits

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Company Overview