Associate Collections Analyst

BILL is a rapidly growing fintech company focused on empowering businesses with innovative financial tools. The Associate Collections Analyst will be a key member of the Collections team, responsible for managing the collections lifecycle and optimizing processes to maximize revenue recovery.

Responsibilities

• Driving the execution of both operational and strategic initiatives within the BILL Collections team
• Managing the complete collections lifecycle for BILL's Spend and Expense product
• Performing account-level reviews to identify the most effective client outreach strategies
• Executing plans to maximize revenue recovery

Skills

• 0 - 2 years of direct collections experience preferably in e-commerce, payments, financial service, or a similar industry
• A proven ability to learn, adapt, and train on new processes and procedures
• Logical and rational thinking skills with demonstrated data analysis and investigative techniques
• Excellent organizational and time management skills - must have the ability to prioritize and balance multiple tasks simultaneously
• Strong interpersonal and decision-making skills with the ability to resolve conflicts and build relationships within a dynamic organization
• Knowledge of payment processing methods including ACH, check, digital wallet, international payments, virtual and credit cards
• A degree in Accounting, Finance, or Operations Management

Benefits

• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
• HSA & FSA accounts
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• And much more

Company Overview