Fraud Specialist

CGI is one of the largest IT and business consulting services firms in the world, and they are seeking a Fraud Specialist. The role involves performing research and loss mitigation efforts to assess risks and make decisions regarding Fraud Solution Service Delivery cases and alerts.

Responsibilities

• Analyze and decision Fraud Solution Service Delivery related cases or alerts
• Utilize banking systems to investigate and research all transactional information to ensure that Fraud Solution Service Delivery requirements are met
• Conduct client research
• Use critical thinking skills to make well supported decisions relative to the alert type
• Utilize internal and external applications to assist in the investigation and research of all applicable alerts
• Efficiently and effectively resolve cases or alerts with awareness of all timelines as directed by Fraud Solution Service Delivery functions
• Support effective communication with internal and external partners or clients
• Participate Fraud related training that may include webinars, periodicals and self‑study in order to stay abreast of any related changing laws and regulations

Skills

• Bachelor's degree and/or an equivalent combination of education and relevant experience
• One year of banking, financial industry or related experience; preferably in a branch, audit, compliance, legal, risk or lending related capacity
• Ability to learn and perform complex processes in order to meet the spirit and letter of the procedures, policies and regulations that govern the department
• Strong investigative, analytical, and critical thinking skills
• Strong work prioritization and time management skills
• Strong interpersonal, communication and client service skills
• Demonstrated proficiency in basic computer applications such as Microsoft Office software products
• Ability to work in a high‑stress, fast‑paced, rapidly changing environment
• Ability and willingness to work flexible hours as required by the function
• Experience in investigation, law enforcement, or lending role
• Knowledge of Fraud regulations and/or related compliance requirements, including reporting and record retention requirements
• Experience in Fraud and/or compliance‑related role, whether in a client‑facing or backroom/operational role

Company Overview