Amazon Account Manager - 2 Small Accounts

Amazon Account Manager — UK & U.S. Marketplaces (Remote)

We're a growing Amazon and multi-marketplace e-commerce agency working with UK consumer brands. We need a proactive, detail-oriented account manager to take ownership of 1–2 client accounts to start, with room to grow.

What you'll be doing:

• Managing day-to-day Amazon Seller Central operations for UK brand accounts across UK and U.S. marketplaces

• Flat file uploads — inventory files, listing updates, bulk changes

• Opening, managing and chasing Amazon cases through to resolution

• Listing maintenance — content updates, variation management, troubleshooting suppressed/stranded inventory

• Monitoring account health and flagging issues before they become problems

• Emailing clients directly — responding to requests promptly, keeping them updated, and being the reliable point of contact they can count on

What we're looking for:

• Fluent English — written communication needs to be professional and clear, you'll be emailing UK brand owners directly

• Proven experience with Amazon Seller Central (UK and/or U.S.)

• Comfortable with flat files and bulk operations

• Knows how to navigate Amazon case management and get results

• Proactive — you spot things that need doing and get on with it without being chased

• Strong client communication skills — this is just as important as the technical side

• Based in UK, Europe, Americas, or Africa — must be able to overlap with UK business hours

Please note: we are not considering applicants based in Asia for this role due to timezone requirements.

Nice to have:

• Experience with PPC or listing optimisation

• Familiarity with tools like Helium 10, Keepa, or Sellerboard

• Experience working agency-side with multiple brand accounts

This is an ongoing remote contract. Payment in USD or GBP. Please include examples of Amazon accounts you've managed and your availability in your application.