Agentic Systems Designer (Builder)

Agentic Systems Designer (Builder)
Job Level: Senior Engineer
Job Location: Remote
Travel Expectations: 25%
Job Classification: Full-Time, Temporary (W2T), Contractor (1099)

Join Centric Consulting – A Culture You’ll Love
At Centric Consulting, we've cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry – celebrating individuals, collaboration, and lifelong friendships.
You'll be creating the natural language instructions that make AI agents effective at solving complex business problems. This is fundamentally about process decomposition and clear communication - breaking down messy, real-world workflows into precise instructions that agents can follow reliably.
In this role, you will:
Decompose complex business workflows into clear, step-by-step natural language instructions
Design instruction hierarchies, patterns, anti-patterns, templates, and rule systems that agents can follow consistently.
Work with subject matter experts to understand business processes, then craft agent instructions that capture that expertise
Test and refine agent behaviors through iterative instruction process design
Build progressive disclosure systems that reveal complexity only when needed
Coaching and training on how to drive the agentic process across teams

Who You Are:
Must Have:
Experience with prompt engineering or AI tool usage
Experience creating detailed process documentation, SOPs, or similar structured content
Some programming experience (preferably Python),. Ability to read code, create logical modifications, and have the ability to work across the stack
Highly effective communication and experience breaking down workflows, SOPs, or business processes
Proven track record of learning complex technical concepts quickly
Background in training development or instructional design

Highly Valuable:
Background in business process analysis or workflow optimization
Exposure to decision trees, flowcharts, or similar process modeling
Familiarity with any agentic frameworks
Experience with system design and multiple agents
Technical writing experience
Knowledge of specific business domains (finance, healthcare, etc.)

Cultural Fit:
Self-directed learner: You'll be figuring out new instruction patterns constantly
Detail-oriented: Small changes in wording can create big differences in agent behavior
Systems thinker: You see how individual instructions fit together in larger workflows
Comfortable with ambiguity: Best practices are still being discovered
Collaborative: You'll work closely with technical teams and business experts
Curious about AI: You don't need to be an expert, but you should be genuinely interested in how agents interpret and follow instructions

Total Rewards:
We proudly offer competitive compensation, a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being, such as health coverage, wellness programs, 401K company match, self-managed PTO, and other unique incentives that celebrate your accomplishments.
Remote and Hybrid Work
Time Off When You Need It
Benefits That Flex
Professional Development
While benefits eligibility may vary for roles that are not full-time, we provide unique opportunities for growth, skill development, and more. Regardless of your role, you’ll be part of a collaborative environment where every team member contributes to our shared success.
Discover more about our benefits by exploring additional details here benefits.

Who We Are:
Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what’s best for businesses. Now numbering more than 1,400 employees in the U.S. and India, we’re committed to solving clients’ toughest problems and delivering on our mission of providing unmatched experiences.
Our purpose at Centric Consulting is to bring unmatched experiences to clients and employees. These aren't just words we use — it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.

What Makes Centric a Great Place to Work?
We know that creating and sustaining an authentically welcoming culture requires that we all play a part in promoting diversity, equity, and inclusion, from our business practice to how we show up for employees and communities. This is how we bring our mission and core values to life, working together to provide the highest quality services to our clients while allowing our employees to reach their full potential. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws.
Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.
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