Agent(e) de bureau

CGI is a leading IT and business consulting services firm, and they are seeking a reliable and motivated Bureau Agent to contribute to their Payroll Services Centre. The role involves processing employee pay, responding to inquiries, and providing quality service as a client service agent.

Responsibilities

• Process the pay of employees of the CESAD program: Home Support Program offered by the Ministry of Health and Social Services
• Process any requests for additions and modifications to client files
• Produce Records of Employment for employees upon termination of employment
• Respond to inquiries from various government agencies
• Provide quality service as a client service agent by listening to the needs of clients

Skills

• High School Diploma
• Accurate and timely data entry
• Comfortable working with computers
• Caring and strong empathy for the customer
• Adaptability to diverse situations
• Ability to work as a team and be engaged
• Bilingualism required in French and English

Benefits

• Employee Assistance Program
• Health and Wellness program
• Comprehensive insurance coverage
• Financial assistance for your job-related studies
• Career development supported by a professional development plan
• Access to our Share Purchase Plan and Profit Participation Plan as of your first day with us
• Flexible insurance plan
• Telemedicine

Company Overview