Account Manager (Research Background)

MindTake Research GmbH, through its subcompany Talk Online Panel, is a leading provider of online market research panels across Central and Southeastern Europe. The Account Manager will take ownership of client communication, manage requests, and build long-term client relationships while ensuring a smooth operational process.

Responsibilities

• Be the main point of contact for our clients in Bulgaria
• Manage incoming requests and prepare professional offers
• Coordinate smoothly with internal operations and research teams
• Build strong, long-term relationships and ensure recurring business
• Spot opportunities to upsell and grow accounts
• Keep client data and opportunities up to date in the CRM

Skills

• Fluency in Bulgarian and English
• Organizational skills to handle multiple projects at once
• Background in research, marketing, business, or similar
• Experience in client-facing roles

Benefits

• Remote work with an international, collaborative team
• Exposure to clients across Europe
• Hands-on onboarding and continuous development
• Direct impact on company growth

Company Overview