Account Manager

Alera Group is one of the largest and fastest-growing independent insurance and financial services firms in the U.S. They are seeking a Commercial Lines Account Manager to manage a small-to-mid market book of business, build client relationships, and support account needs. The role offers opportunities for growth and development in a collaborative, hybrid work environment.

Responsibilities

• Manage and service a commercial lines book of business (small-to-mid market accounts)
• Build and maintain strong client relationships
• Support renewals, policy changes, and ongoing account needs
• Partner with internal teams to ensure a smooth client experience
• Maintain accurate documentation and account records
• Work closely with producers and service teams to support client needs
• Stay organized and manage multiple accounts and priorities
• Identify cross-sell and new business opportunities when appropriate
• Continue developing knowledge of insurance products and client strategies

Skills

• Strong customer service and relationship management skills
• Ability to manage multiple accounts and priorities
• Organized, detail-oriented, and dependable
• Strong communication skills
• Insurance experience or exposure to commercial lines
• Active Property & Casualty license (or willingness to obtain within 6 months)

Benefits

• Medical
• Dental
• Vision
• Life and disability coverage
• 401(k)
• Generous PTO

Company Overview