Account Manager

Cyera is a leading data security platform focused on empowering businesses in the cloud era. They are seeking an Account Manager to drive customer retention and growth through managing a portfolio of accounts, ensuring successful renewals, and identifying expansion opportunities.

Responsibilities

• Lead the end-to-end renewals process, ensuring timely closure and high retention rates
• Build and maintain trusted relationships with decision-makers and champions across your accounts
• Identify, qualify, and close expansion opportunities in partnership with Account Executives
• Leverage CRM and reporting tools to surface insights and risks, enabling proactive customer engagement
• Collaborate cross-functionally with Sales, Deal Desk, Operations, and Customer Success to drive seamless renewal cycles
• Negotiate terms with procurement and legal stakeholders, balancing customer needs with business objectives
• Provide clear, professional, and compelling communication both written and verbal across internal and external stakeholders
• Manage time effectively across a high volume of accounts and deadlines
• Serve as a customer advocate, championing service excellence and long-term satisfaction
• We will require approximately 25% travel as part of the role

Skills

• Minimum 1–2 years of experience in renewals, sales, or customer success
• Demonstrated ability to manage multiple accounts and priorities
• Exceptional communication and relationship-building skills
• Executive presence with the ability to confidently engage senior stakeholders
• Strong presentation abilities and creative problem-solving mindset
• Excellent time management and organizational capabilities
• Strong negotiation skills
• A “relationship-first” mindset: naturally curious, empathetic, and driven to help customers succeed
• Experience using CRM systems (e.g., Salesforce) and analytics tools to track performance and drive strategy
• Ability to work independently in a fast-moving environment with remote teams

Benefits

• Ability to work remotely, with office setup reimbursement
• Competitive salary
• Unlimited PTO
• Paid holidays and sick time
• Health, vision, and dental insurance
• Life, short and long-term disability insurance

Company Overview

Company H1B Sponsorship