Account Coordinator

Workwell Contractor Solutions is seeking an Account Coordinator for an entry-level role that supports the Account Specialist team. The primary responsibilities include maintaining data accuracy, managing onboarding processes, and providing administrative support to ensure efficient service delivery.

Responsibilities

• Accurately enter and maintain contingent worker assignment data across required systems
• Update records relating to assignments, pay rates, and worker status changes
• Ensure all required fields and documentation are complete ahead of payroll and invoicing cycles
• Perform routine audits of onboarding and assignment data to identify discrepancies or missing information
• Correct data inconsistencies or escalate issues to Account Specialists when needed
• Initiate onboarding workflows and prepare required documentation based on client requisitions
• Track and support the collection of onboarding documentation to ensure completeness
• Assist with pre-employment processes, including background checks and drug screenings
• Prepare onboarding files for Account Specialist review and completion
• Execute standardised processes in line with company and client requirements
• Monitor onboarding progress and flag risks, delays, or missing items
• Partner closely with Account Specialists to prioritise and complete daily tasks
• Respond to internal enquiries and route external enquiries to the appropriate team member
• Provide general administrative support to ensure smooth day-to-day operations

Skills

• Strong attention to detail and takes pride in data accuracy
• Organised, task-focused, and comfortable following structured processes
• Can manage multiple tasks and meet deadlines in a fast-paced environment
• Communicates clearly and professionally in writing
• Enjoys working collaboratively and supporting team success
• 0–2 years' experience in an administrative, HR, payroll, or data entry role
• Basic knowledge of Microsoft Excel and general office systems
• Experience working in a process-driven or compliance-focused environment
• Holds a bachelor's degree

Company Overview