Concentrix is a global technology and services leader that powers the brands of the future. They are seeking a Swedish or Danish-speaking Customer Support Specialist responsible for providing excellent customer service and accurate information regarding travel bookings and cancellations.
Responsibilities
- Bringing great customer service to the customers via phone and e-mail
- Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more
- Finding solutions for each individual customer to ensure their journey runs smoothly
Skills
- Fluent in Swedish, Danish or Norwegian
- Good command of English
- Customer-oriented attitude with a willingness to help find solutions and provide answers to customer inquiries
Benefits
- A good health insurance which includes gym and dentistry
- Paid mobile phone bill
Company Overview
Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations. It was founded in 1983, and is headquartered in Newark, California, USA, with a workforce of 10001+ employees. Its website is https://www.concentrix.com.