Note: The job is a remote job and is open to candidates in USA. Aisles & Abroad is seeking dependable and customer-focused individuals for a fully remote Customer Service – Booking Vacations role. This position involves assisting clients with vacation planning and ensuring a positive booking experience through structured onboarding and ongoing training.
Responsibilities
- Assist clients with researching and booking vacation packages, hotels, and cruises
- Respond to customer inquiries regarding travel options, availability, and reservation details
- Support the booking and confirmation process from start to finish
- Review travel details for accuracy, including dates, accommodations, and traveler information
- Maintain organized client records and documentation
- Provide follow-up support before and after travel
Skills
- Strong written and verbal communication skills
- Customer-focused mindset with attention to detail
- Comfortable navigating online systems and digital platforms
- Ability to work independently in a remote environment
- Previous customer service, hospitality, or administrative experience is helpful but not required
Benefits
- Structured onboarding and step-by-step training
- Access to travel booking tools and supplier resources
- Ongoing mentorship and professional development
- Flexible fully remote work environment
- Supportive and collaborative team culture
Company Overview
Aisle & Abroad is a modern wedding, event, and destination experience studio specializing in beautifully curated celebrations and meaningful journeys. It was founded in 2022, and is headquartered in , with a workforce of 11-50 employees. Its website is https://aisleandabroad.online/.