Position Overview
We are seeking a full-time Remote Senior Recruiter to serve as a key recruiting partner for GXA. This role goes beyond technical recruiting and will support hiring across a wide range of functions including engineering, service delivery, cybersecurity, sales, marketing, operations, administrative, and leadership roles.
The ideal candidate is a strong recruiter who knows how to identify quality talent, assess fit, communicate professionally, and keep recruiting pipelines moving. This person should be comfortable supporting a growing company with diverse hiring needs and should be able to recruit effectively for both technical and non-technical positions.
This is a great opportunity for someone who is organized, proactive, responsive, and experienced in recruiting for fast-moving service-oriented businesses.
Key Responsibilities
Recruiting Strategy & Talent Support
· Develop and execute recruiting strategies for open roles across GXA
· Help refine job postings, role profiles, and candidate messaging to attract stronger applicants
· Advise hiring managers on talent market conditions, compensation expectations, and recruiting best practices
· Support improvements to recruiting workflows, screening processes, and interview coordination
Candidate Sourcing
· Source qualified candidates for a variety of positions across the organization, including:
o Technical and engineering roles
o Help desk and service delivery roles
o Cybersecurity and cloud positions
o Sales and business development roles
o Marketing roles
o Operations and administrative roles
o Management and leadership roles
Candidate Screening & Evaluation
· Conduct recruiter phone/video screens
· Evaluate candidates for experience, communication, professionalism, and overall fit
· Pre-screen candidates for technical, functional, and cultural alignment
· Present only strong, qualified candidates to hiring managers
Interview Coordination & Candidate Management
· Coordinate interviews between candidates and internal stakeholders
· Manage candidate communication throughout the recruiting process
· Maintain a strong candidate experience through timely follow-up and professional communication
· Help move candidates efficiently through the hiring funnel
Recruiting Operations
· Maintain active candidate pipelines for priority roles
· Track recruiting progress and provide regular status updates
· Identify recruiting bottlenecks, candidate concerns, and areas for improvement
· Support offer-stage coordination and closing efforts
Roles This Recruiter May Support
This role will support hiring across multiple business functions, including but not limited to:
Technical / Service Delivery (Majority of the roles)
· L1 / L2 / L3 / L4 Engineers
· Infrastructure Engineers
· Network Engineers
· Cloud Engineers
· Cybersecurity roles
· Help Desk / Service Desk team members
· Technical project and operations roles
Sales
· Inside Sales Representatives
· Outside Sales Representatives
· Business Development roles
· Sales support positions
Marketing
· Marketing Coordinators
· Event and Program Coordinators
· Digital marketing and campaign support roles
· Content-related roles
Operations / Administrative / Leadership
· Dispatchers and coordinators
· Administrative support roles
· Operational support positions
· Department managers and other leadership hires
Qualifications
· Prefer candidates with strong IT recruiting backgrounds
· Proven experience as a recruiter, preferably in a senior or lead recruiting capacity
· Strong track record recruiting across multiple functions, not just one specialty
· Experience hiring for technical roles such as infrastructure, cloud, security, or service delivery is strongly preferred
· Experience supporting hiring for sales, marketing, operations, and administrative roles is also important
· Strong screening and candidate evaluation skills
· Excellent verbal and written communication
· Strong organizational skills and follow-through
· Ability to manage multiple open roles at once
· Comfortable working remotely and supporting a US-based company
· Experience recruiting for MSPs, IT services firms, professional services firms, or growing SMBs is a plus
What Success Looks Like
· Strong, qualified candidate pipelines for open positions
· Better candidate quality entering the interview process
· Faster movement on open roles
· Clear, proactive communication with hiring managers
· A smooth and professional experience for candidates
· Consistent recruiting support across both technical and non-technical departments