NOTE:
• NY/NJ or nearby states
• HYBRID - 3 days onsite
• ny VISA except F1 and STEM-OPT
• Candidates who meet the qualifications will be scheduled for an onsite technical interview
• Gas/Energy/Electric/Utilities/Oil industry experience is highly preferred by the client
• Please provide a copy of PHOTO ID
Senior Salesforce Administrator - Client
New York, NY (On-site)
No H1B and CPT
Contract: 9 months
Face 2 Face
Position Overview:
• Senior Salesforce Administrator (Copado Experience Required)
• Seeking a Senior Salesforce Administrator with strong Copado DevOps experience to support and evolve our Salesforce platform within the Utility and Energy industry.
• This role is critical to ensuring Salesforce reliably supports customer operations, field services, regulatory processes, and high availability production environments.
• The ideal consultant has deep Salesforce administration expertise, experience supporting regulated environments, and a strong understanding of release management and change control using Copado.
Responsibilities:
• Salesforce Administration (Utility-Focused):
• Serve as a Senior Administrator for Salesforce supporting:
• Energy programs, billing integrations, and service requests
Configure and Maintain:
• Flows, validation rules, approval processes, and automation.
• Custom and standard objects aligned to utility business processes (e.g., service points, work orders, assets, improvement, enhancement).
• Page layouts, record types, Lightning apps, and mobile configurations.
• Manage users, roles, profiles, permission sets, and security aligned with segregation of duties and compliance requirements.
• Monitor org health, data volumes, integrations, and system performance.
• Troubleshoot production issues, bugs, enhancement impacting service, outages, or field operations.
Copado & Release Management:
• dminister and manage Copado DevOps across multiple Salesforce environments.
Execute and coordinate deployments across:
• Developer Sandboxes
• Integration / Q
• UAT
• Production
• Enforce Copado best practices including:
• Branching Strategies
• Promotion Paths
• User Story Lifecycle Management
• Collaborate with developers and QA to resolve deployment conflicts, regression issues, and environment inconsistencies.
• Support scheduled releases and emergency hotfixes, Enhancement in support of operational continuity.
Utility Operations & Compliance:
• Support Salesforce solutions used in:
• Customer Account Management
• Energy efficiency or renewable programs.
• Regulatory and Audit Requirements
• Data Security, Access Controls, and Change Management Policies
• Maintain documentation for releases, configuration changes, and compliance reviews.
Collaboration & Leadership:
• ct as a trusted technical partner to:
• Business Stakeholders
• IT Leadership
• Developers and System Integrators
• Translate utility business requirements into scalable Salesforce solutions.
• Mentor junior administrators and promote platform best practices.
• Participate in Agile ceremonies including Sprint Planning, Backlog Refinement, and Retrospectives.
Required Qualifications:
• 8+ years of hands-on Salesforce Administration experience.
• 5+ years strong experience administering and deploying with Copado DevOps.
• dvanced experience with Salesforce Flows and declarative automation.
• Experience supporting large, complex, or regulated Salesforce environments.
• Solid understanding of Salesforce security, sharing, and data model design.
• Experience working in Agile / Scrum delivery models.
• Excellent communication, documentation, and problem-solving skills.
• Salesforce Administrator Certification (ADM 201).
• Salesforce Advanced Administrator Certification.
• Copado Fundamentals or Advanced Certification.
• Experience in utility, energy, or regulated industries.
• Basic understanding of Salesforce development concepts (Apex, metadata, source control).
Technical Skills:
• gile Adoption
• gile and DevOps Best Practices
• pplication Release Management
• zure DevOps
• Copado (Platform)
• DevOps / CI / CD
• Salesforce Administration
• Salesforce Administrator Certification
• Salesforce Certification
• Senior Salesforce Administrator
Preferred Skills:
• Senior Salesforce Administrator