Note: The job is a remote job and is open to candidates in USA. Holmes Murphy is a leading provider of innovative risk management solutions, specializing in customized claims management and risk consulting services. They are seeking a Workers’ Compensation Claims Specialist to handle claims processes, investigate and resolve issues, and maintain accurate information throughout the claims lifecycle.
Responsibilities
• Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner
• Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims
• Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to include researching coverage issues
• Enters and maintains accurate information on a computer system during the claim process, to include final settlement information
• Generates checks for indemnity and medical payments daily
• Develops and monitors consistency in procedural matters of claims handling process within CRS
• Willingness to become licensed if required in jurisdiction where claims are handled
Skills
• High school diploma; college degree preferred
• 3-5 years claims experience with strong background in Workers' Compensation claims handling
• Active state specific Workers Compensation License required or the ability to acquire license within three months of hire
• Jurisdictional expertise and required licensing in Iowa, Nebraska, Wisconsin, and Minnesota
• Proficient knowledge of Workers' Compensation insurance coverage and claims processing procedures
• Ability to adjudicate lost time claims across multiple jurisdictions
• Capacity to quickly learn and adapt to various software programs
• Strong grasp of claims principles, practices, and insurance coverage interpretation
• Prioritize problem-solving, actively foster relationships, and collaborate to deliver impactful solutions and a world-class client experience
• Technical designations encouraged, such as AIC and CPCU
Benefits
• Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
• Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
• 401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k.
• Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
• DE&I programs — Holmes Murphy is committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us.
• Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
• Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money.
Company Overview
• Holmes Murphy provides property casualty insurance, employee benefits, captive insurance, risk management, and loss control. It was founded in 1932, and is headquartered in Waukee, Iowa, USA, with a workforce of 501-1000 employees. Its website is http://www.holmesmurphy.com/.