[Remote] Title Curative - Originations Title and Close

Note: The job is a remote job and is open to candidates in USA. ServiceLink is the unrivaled leader in the mortgage industry, seeking a results-driven individual for the Title Curative position. This role involves reviewing title commitments, addressing client inquiries, and ensuring quality standards in a fast-paced environment.

Responsibilities

• Review daily reports to ensure completion of assigned duties
• Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes and HOA
• Address inquiries from client, seller’s agent, buyer’s agents, and internal staff professionally and in a timely manner
• Review Work In Progress reports to ensure completion
• Review and respond to management inquiries, as needed
• Respond to escalated routes and questions from customers
• Process orders in accordance with ServiceLink and client requirements
• Meet minimum daily production quota while maintaining a high degree of quality
• Provide direction to team members and assist the supervisors in maintaining processing timelines and production requirements
• Maintain open communication with team members and team leader
• Develop relationships with our vendors and our co-workers
• Perform all other duties as assigned

Skills

• Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future
• High School diploma or equivalent required
• Practical work experience within real estate industry
• Proven customer service skills
• Proficiency with personal computers
• Practical work experience within real estate industry and/or a vendor management service company
• Excellent customer service and communication skills
• The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients
• A penchant for excellence. You will use your strong attention to detail to maintain our quality standards

Company Overview