Note: The job is a remote job and is open to candidates in USA. ServiceNow is an innovative company focused on transforming business processes through AI technology. They are seeking a Senior Enterprise Account Executive for the Higher Education sector to drive new business sales revenue through strategic account planning and relationship building with C-suite executives.
Responsibilities
- Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
- Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
- Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
- Identify the right specialist/ support resources to bring into a deal, at the right time
Skills
- Experience and success selling software to Higher Education vertical
- 10+ years of sales experience within software OR solutions sales organization
- Experience establishing trusted relationships with current and prospective clients and other teams
- Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
- Experience achieving sales targets
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- The ability to understand the 'bigger picture' and our plans around IT
- Experience promoting a customer success focus in a 'win as a team' environment
- Willingness to travel up to 50%
Benefits
- Equity (when applicable)
- Variable/incentive compensation
- Health plans
- Flexible spending accounts
- A 401(k) Plan with company match
- ESPP
- Matching donations
- A flexible time away plan
- Family leave programs
Company Overview
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions. It was founded in 2004, and is headquartered in Santa Clara, California, USA, with a workforce of 10001+ employees. Its website is http://www.servicenow.com.Company H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships, with 141 in 2026, 910 in 2025, 876 in 2024, 807 in 2023, 840 in 2022, 447 in 2021, 439 in 2020. Please note that this does not guarantee sponsorship for this specific role.