[Remote] Sales Programs and Operations Specialist

Note: The job is a remote job and is open to candidates in USA. Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. The Sales Programs and Operations Specialist supports core sales activities by managing the sales pipeline, coordinating business development initiatives, and delivering actionable insights to senior leadership. This role involves analyzing sales data, developing training programs, and optimizing sales processes to enhance performance.

Responsibilities

• Analyze sales data to identify performance gaps, trends, and opportunities for improvement. Generate reports to show the results of enablement programs
• Develop, implement, and deliver training programs to enhance sales skills and product knowledge. This can include creating onboarding materials and sales enablement content for new hires
• Lead the evaluation and adoption of sales tools and technologies, such as CRM systems (e.g., Salesforce, HubSpot). Ensure data integrity within the systems and provide administrative support
• Analyze and optimize existing sales processes and workflows to increase efficiency. Collaborate with other departments to implement and refine sales practices
• Create performance reports and provide actionable recommendations to sales leadership. Support the development of sales strategies and initiatives
• Partner with sales leaders to coach and motivate the sales team. Create development plans and provide ongoing support to improve selling skills
• Other duties as assigned

Skills

• 1-3 years of experience in sales operations, sales enablement, or a similar role
• Experience with CRM software and other sales-related tools
• Experience developing training content or onboarding programs
• Strong analytical skills and proficiency in data analysis tools
• Excellent communication and presentation skills, Storytelling with data
• Ability to work collaboratively within a team and across departments
• Detail-oriented with strong organizational skills
• Ability to analyze and refine sales processes to increase efficiency and effectiveness across teams
• Excellent project management skills, with the ability to coordinate cross-functional initiatives and manage multiple priorities
• High school diploma or equivalent required
• Preferred experience in Salesforce, Hubspot, and other Sales efficiency tools
• Bachelor's degree is a plus. Major in Business, Marketing, Communications, or related fields

Benefits

• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program
• Employee discount program

Company Overview