Note: The job is a remote job and is open to candidates in USA. Giftbit is a fintech company that enables rewards and payouts. As a Finance Operations Analyst, you will manage the day-to-day financial operations, focusing on loss prevention and fraud monitoring while maintaining supplier and customer accounts.
Responsibilities
- Monitor gift card and prepaid card transactions, flagging anomalies and suspicious activity
- Investigate fraud cases and chargebacks, escalating where appropriate
- Maintain and improve loss prevention processes and documentation
- Manage supplier balances, coordinate payments, and handle customer balance and reconciliation
- Serve as the primary point of contact for finance-related questions from customers, suppliers, and internal teams
- Create and track invoices
- Manage the employee pay card program
- Support internal controls that reduce financial risk exposure
- Contribute to ad hoc finance and ops projects
Skills
- 1–3 years of experience in finance, accounting, or financial operations
- Comfortable operating independently in a remote environment
- Ability to hold oneself accountable without needing external pressure
- Clear and professional communication skills
- Experience interacting with customers and suppliers on financial matters that require accuracy and tact
- Exposure to fintech, payments, gift cards, or fraud prevention
Company Overview
Giftbit is a Platform and API that allows you to send digital gift cards easily, and everywhere, at scale. It was founded in 2011, and is headquartered in Calgary, Alberta, CAN, with a workforce of 11-50 employees. Its website is https://www.giftbit.com.