Ahtna, Inc. is seeking a Receptionist for their PATH Program, specifically open to Ahtna Shareholders. The role involves providing exceptional customer service as the first point of contact and performing various administrative and office support tasks in the Anchorage office.
Responsibilities
- Answers incoming telephone calls, determines purpose of callers, and transfer calls to appropriate personnel or department. Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable
- Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate staff members, direct them to sign-in and assign visitor badge
- Provides general information in response to inquiries about Ahtna, its mission, activities or personnel
- Organizes and maintains reception area, to present a neat and efficient appearance. Assures that Ahtna marketing materials and other informational literature is current and available for visitors and members
- Sorts, logs and distributes incoming/outgoing mail
- Delivery of time sensitive packages to shipping sources (Fed-Ex, Alaska Air Cargo, Raven, etc. when necessary)
- Assists shareholders to complete documents as needed, logging received shareholder information and forwarding to Shareholder Services Manager and Assistant
- Maintaining security for office. Keeping an eye out for suspicious characters that should not be let it
- Assists in the preparation of Ahtna staff meetings and employee events
- Uses computer for various applications, such as word processing and excel
- Other duties as assigned
Skills
- High school diploma or a General Education Diploma (GED)
- Six months' experience working in a customer service or administrative based position
- Must be familiar with MS office software (Word, Outlook, Excel, and PowerPoint)
- Must have professional telephone skills, excellent customer service, and business attire
- Must be able to pass a background check and drug test
- Experience and knowledge of Alaska Native cultures
Benefits
- Medical, dental, and vision insurance
- Life insurance
- A 401(k) plan with a 3% match
- Paid time off (PTO)
- Company-paid holidays
Company Overview
Ahtna, Incorporated is one of 13 Alaska Native Regional Corporations established by Congress under terms of the Alaska Native Claims Settlement Act of 1971. It was founded in 1971, and is headquartered in Glennallen, Alaska, USA, with a workforce of 51-200 employees. Its website is https://www.ahtna.com/.