Wunsupona is a start-up that focuses on corporate wellness through innovative experiences. They are seeking an Operations and Client Success Coordinator to manage client relationships, ensure project execution, and maintain organization in a fast-paced environment.
Responsibilities
- Serve as a primary point of contact for a selection of corporate clients (typically HR leaders and benefits brokers)
- Join client calls and ensure clear, timely follow-up
- Respond to client questions same day whenever possible
- Proactively anticipate needs so clients do not have to ask
- Deliver a white-glove experience from start to finish
- Ensure nothing slips through the cracks
- Coordinate scheduling and logistics for on-site and virtual experiences
- Ensure coaches and facilitators are booked, confirmed, and prepared
- Manage pre-event details so execution runs smoothly
- Maintain and update CRM
- Support email communications, forms and content
Skills
- 1–4 years in client success, account management, project management, or similar
- Highly organized and detail-oriented
- Strong communicator (written and verbal)
- Fast, responsive, and reliable
- Proactive and resourceful
- Comfortable managing multiple priorities at once
- High ownership mindset
- Experience with HR, wellness, or benefits-related work
- Startup or service-based business experience
Benefits
- Potential for equity as the company grows (not guaranteed)
Company Overview
At Wunsupona, our mission is to spark curiosity and engagement in health. It was founded in 2019, and is headquartered in Baltimore, US, with a workforce of 2-10 employees. Its website is https://wunsupona.com/.