Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights.
Konovo provides healthcare organizations with access to over 2 million healthcare professionals—the largest network of its kind globally. With a workforce of over 300 employees across 5 countries: India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States, we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms.
We are expanding our Client Services team in Mexico and are seeking a Market Research Analyst - Client Services to contribute to our mission by providing and maintaining high-quality market research project execution across all phases of research from survey development and programming, to data quality, and report development and analytics in support of our overall client growth.
In this role, you will be integral in supporting and executing insightful research that informs key business decisions in healthcare and treatment options. Your work will directly empower our clients to drive better outcomes and make data-backed decisions. You'll have the opportunity to not only deliver critical research but also offer strategic recommendations that guide and influence the direction of healthcare strategies.
By joining our team, you’ll play a pivotal role in shaping the future of healthcare solutions. Your insights and strategic input will not only guide the decisions of our clients but also help our internal teams continuously refine and improve our service offerings, driving broader organizational success.
How You’ll Make an Impact:
- Directly contribute to our company’s growth targets and ability to evolve in the future
- Use Konovo's proprietary technology to program and field research to desired client audiences
- Manage the daily data collection from market research surveys, leading the data quality review and cleaning of research data for up to 10-20+ surveys in a given month, or about 8-10 active projects in a week
- Collaborate with our Global Sample fulfillment team to complete research fieldwork in US and International markets, and manage sample quota goals
- Create comprehensive research reports for large scale / global pharmaceutical clients that turn data points into actionable findings and recommendations – you will regularly collaborate with clients as their trusted research partner, clearly articulating complex ideas and descriptive findings in easy-to-digest report deliverables with data charts and written insights
- Ensure compliant market research best practices by participating in required adverse event (AE) training, monitoring and timely reporting of AE's to pharmacovigilance while following strict internal and manufacturer-specific guidelines
- Ensure appropriate logging and management of internal project management portal for current research projects
What We’re Looking For:
- A tech-savvy, forward-thinking professional who is innovative and adaptive to technology, with an eye for identifying and recommending tech-based solutions to streamline work processes
- Exceptionally effective oral and written communication skills; ability to appropriately communicate/collaborate with the internal teams cross-functionally and with clients is a must
- Curiosity for answering business objectives and questions from clients across various therapeutic areas, and detailed orientation across all elements in research, logistics and managing projects
- Strong quantitative analysis skills with ability to analyze data, identify trends, and draw actionable insights, as well as designing and writing quantitative surveys
- Direct experience or involvement with survey programming tools preferred (Confirmit, Decipher/Forsta, Survey Monkey, etc.)
- Flexible/adaptable, with strong ability to stay cool under tight timelines – appropriately prioritizing and managing multiple complex tasks at once
- Impeccable attention to detail and proactive, independently driven problem-solving
- Bachelor's degree or commensurate experience preferred
- Familiarity or experience with the healthcare specific market research and the healthcare industry preferred
- Must have business fluency level in English
- Must have proficiency in Microsoft Office tools including Excel and PowerPoint
Why Join Konovo?
- Be part of a mission-driven company that is empowering life science researchers and data scientists with the broadest ecosystem of healthcare audiences and an intelligent, AI-enabled platform — so insights aren't just collected, they're connected.
- Join a fast-growing global team with opportunities for professional growth and advancement.
- Enjoy a collaborative and hybrid work environment that fosters innovation and flexibility.
- Experience a workplace that puts employees first, offering a workplace designed for growth, well-being, and balance.
- Become a part of an company that prioritizes your well-being with comprehensive benefits, including group medical coverage, accident insurance, and a robust leave policy. Our employee-centric policies ensure a rewarding and fulfilling work experience.
- Make a real-world impact by helping healthcare companies innovate faster.
This is just the beginning of what we can accomplish together. Join us at Konovo and help shape the future of healthcare technology!
Apply now to be part of our journey.