The Wasserstrom Company is the leading Food Service Distributor in the nation. Established in 1902, we are a family owned company with our headquarters in Columbus, Ohio. We currently have an opening for an Inside Sales Representative in our National Smallwares Division in Columbus, Ohio. The Inside Sales Representative offers sales support for the sales representatives including administrative and client support services. Works as a liaison between the Company and client to ensure all distribution requirements are being met.
Job Duties and Responsibilities
- Provide exceptional customer support, respond to customer issues in a timely and thorough manner
- Coordinate new store openings and roll-out orders for existing customers
- Create and update master quotes and store specific quotes for new store openings
- Manage openings and coordinate on time deliveries with transportation
- Manage rollouts and coordinate on time deliveries with transportation
- May travel on site to assist with customer’s receipt of shipment
- Review inventory status for openings and rollout orders, work with purchasing to ensure stock is available by required dates o Coordinates and follows through with the internal departments to insure and expedite customer's requirements
- Providing daily support to the outside sales team, to include:
- Review orders on hold and release as necessary
- Review back-orders for key accounts
- New item set ups and forecasting modifications
- Sample requests for customers
- Product sourcing and pricing new items
- Assist sales team in maintaining existing accounts and identifying opportunities for growth.
- Work on potential new customer RFPs/RFQs
- Working on generating business with existing customers with little or no recent sales activity
- Identify or suggest new products as requested or available and confirm adequate inventory exists for client needs.
- Detect and resolve service deficiencies reported by customer service representatives or by clients.
Qualifications and Education
- A Bachelor's Degree or equivalent combination of education and experience
- Prior sales or customer service experience is preferred.
- Detail oriented and strong organization skills
- Strong communications skills, both written and oral
- Strong Multitasking skills
- Ability to work independently in a remote office environment
- Great customer service skills
To apply visit our careers page at www.wasserstrom.jobs
We offer a competitive salary and outstanding benefits package including major medical, dental and immediate accrual of paid time off. Monday - Friday work schedule and required Saturdays when needed.
EOE AA M/F/Vet/Disability We are an Equal Opportunity Employer and will give consideration to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.