Position Overview:
The Inside Sales Representative role is not a telemarketing, customer service, or field support role. This role is based solely on the ability to drive revenue growth through promotion of the Company’s product portfolio. This representative will be highly trained in all facets of our business, allowing independence to manage the sales process from beginning to end for all assigned products. In addition, this representative must feel comfortable making daily phone calls, scheduling virtual customer appointments, working with OEM partners, generating interest, and closing sales.
Responsibilities:
- Develop meaningful relationships with new customers and deepening relationships with existing customers
- Develop a strong knowledge base with regard to the Company’s products and value add programs
- Sell the entire First Nation Group product and patient solutions portfolio remotely via phone, TEAM’s, ZOOM, or other forms of communication
- Perform online demos to prospects on an as need basis
- Sell clinical and operational solutions to all levels of decision makers across multiple agencies in the government market
- Manage complex customer solutions over the phone
- Present new products and initiatives based on customer need: educating customers on current industry trends and regulations
- Expand current customer database within assigned territory
- Form strategic relationships with each OEM counterpart to successfully promote and sell products
- Understand all government contracts, where products reside and explain purchase options to customers
- Cold calling and prospecting to develop new business opportunities
- Prepare bids/quotes
- Work cross departmentally to identify new opportunities/leads leveraging data analytics and field intel
- Maintain customer engagement and purchase history using a Customer Relationship Management tool (e.g., Insightly) and other software
Supervisory Responsibilities:
This position does not supervise other employees.