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// POSTED: May 2, 2026

Customer Education Specialist - Public Safety Software Training & Technical Enablement

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About arenaflex

At arenaflex, we're guided by a shared purpose—helping people be their best in the moments that matter—and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are truly safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security and access control, and the ability to unite voice, video, and data in a single command center view.

We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. At arenaflex, we believe our people are our greatest strength. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. As we have for nearly a century, we design and advance technology—intentionally, purposefully, responsibly—that prioritizes people and helps save lives.

Department Overview

The Software Enterprise Deployment and Integration team at arenaflex is the team that delivers transformative solutions to the public safety sector. We are committed to providing technology and tools which will allow our customers to focus on their critical missions, and enable them to respond faster with smarter and safer decisions. We deploy and support industry-leading products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems, and Mobile Data Computing, among other comprehensive offerings.

Our team is passionate about empowering law enforcement, emergency services, and public safety professionals with the technology they need to protect and serve their communities. We believe that the success of our mission-critical software depends not just on exceptional engineering, but on ensuring that the people who use our systems every day are fully equipped to leverage their full potential.

Position Overview

Are you passionate about teaching and empowering others? Do you thrive in a dynamic environment where you can make a real impact on public safety? If so, arenaflex is looking for a talented Customer Education Specialist to join our growing Customer Education team.

As a Customer Education Specialist at arenaflex, you will play a pivotal role in ensuring that our public safety customers can effectively utilize our complex software solutions. You will be responsible for delivering high-quality training programs that enable law enforcement agencies, emergency dispatch centers, and other public safety organizations to maximize the value of their technology investments.

This is an exciting opportunity for someone who enjoys teaching, loves technology, and wants to contribute to making communities safer. You'll work directly with end users and agency staff, transforming how they interact with our software and ultimately helping them protect the communities they serve.

Key Responsibilities

Travel Requirements

This role requires more than 75% extensive travel to customer site locations throughout the United States. You must be willing to travel regularly and be comfortable with a mobile work lifestyle. This position is open to all US States and can be performed remotely, with travel scheduled to meet customer needs.

Essential Qualifications

Preferred Qualifications

Skills and Competencies

Career Growth Opportunities

At arenaflex, we believe in investing in our people and supporting their professional development. As a Customer Education Specialist, you'll have access to numerous growth opportunities including:

Work Environment and Culture

At arenaflex, we foster a collaborative, inclusive, and innovative work environment. We believe that the next big idea can come from anyone, anywhere at any time. We're transforming the technology of today with tomorrow in mind. Our culture encourages creative thinking, teamwork, and the freedom to innovate.

As part of our Customer Education team, you'll join a group of dedicated professionals who are passionate about making a difference in public safety. You'll have the opportunity to work independently while still being supported by a collaborative team. Our extensive travel schedule allows you to see different parts of the country while making a meaningful impact on the agencies we serve.

We value work-life balance and understand the importance of flexibility. While this role requires significant travel, we ensure our team members have the resources and support they need to succeed both professionally and personally.

Compensation and Benefits

arenaflex offers a competitive compensation package that recognizes your skills, experience, and contributions. Our comprehensive U.S. benefits include:

Why Join arenaflex?

When you join arenaflex, you're not just taking a job—you're joining a mission. Every day, our technology helps public safety professionals protect communities, save lives, and make a real difference in the world. As a Customer Education Specialist, you'll be instrumental in ensuring that these professionals have the knowledge and skills they need to use our technology effectively.

We're a company that values innovation, integrity, and people. We believe in empowering our employees to think outside the box and pursue bold ideas. If you're looking for a career where your work truly matters, where you can grow and develop, and where you'll be part of a team that's making the world safer, arenaflex is the place for you.

Everything is possible with the freedom to think outside the box. Connect with a career that matters and help us build a future of safer communities, together.

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or any other protected characteristic. We believe diverse perspectives drive innovation and make us stronger. Join us and be part of a team that celebrates differences and embraces inclusion.

Ready to make an impact? Apply today and become part of the arenaflex team!

Interested in this role?Apply on iHire