Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions. The role of Business Development Representative involves engaging with potential clients through outbound sales efforts, becoming a product expert, and driving conversations that lead to new business opportunities.
Responsibilities
- Talk to a wide variety of new business contacts - including Owners, Managers and Senior Leaders
- Cold call and prospect for leads to companies that could benefit from new solutions
- Maintain email and phone conversation with warm prospects to determine the driving factor in the purchase decision
- Partner with experienced Account Executives to help fill their pipeline
- Become a product expert and learn strategies to communicate product value
- Continually increase product knowledge by working closely with Training Specialist and Product Development teams
- Clearly communicate business decision drivers, costs, and benefits to showcase the product as a strategic advantage
Skills
- High school diploma or equivalent
- Ability to communicate through verbal and written English
- Proven proficiency in Word, Excel, Outlook, Power Point, CRMs, and other online resources for information
- Superior customer service, cold calling, appointment setting and data entry skills
- Strong over-the-phone communication and online presentation skills
- Advocate for customers and prospects by building rapport to identify their key needs and determine possible solution-sets
- Desire to think creatively and use problem-solving skills to assure customer satisfaction
- Ability to multi-task, pay attention to detail and prioritize in a fast-paced environment
- Flexible attitude and demonstrated ability to hit targets and exceed expectations
- Intermediate to advanced experience navigating multiple windows to provide accurate information to end user (multiple screens recommended but not required)
- Bachelor's degree from an accredited institution Marketing/Business/Communications graduate a plus
- Experience working with Salesforce.com CRM and SalesLoft preferrable
Benefits
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid training
- Tuition reimbursement
- Vision insurance
Company Overview
Harte Hanks is a global marketing firm that specializes in helping brands win attention, build trust, and earn loyalty. It was founded in 1923, and is headquartered in San Antonio, Texas, USA, with a workforce of 1001-5000 employees. Its website is http://www.hartehanks.com.