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// POSTED: May 2, 2026

Analyst, Hotel Triage Operations

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Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Amex GBT is seeking a detail-oriented analyst to join our newly established Hotel Triage team. Reporting to the Manager of Hotel Triage Operations, you'll play a critical role in the incident triage process, ensuring swift and accurate categorization of hotel-related issues while supporting seamless communication across internal and external teams. This role is essential to driving operational excellence and revenue protection across our hotel services.

What You'll Do:

What We're Looking For:

What We Will Offer

     

Location

Poland

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Interested in this role?Apply on iHire