XTN-DD68222 | CLOUD OPERATIONS ANALYST
Posted 2026-05-06
Remote, USA
Full-time
Immediate Start
Amidst the surge in ransomware and cybercrime, Illumio stands out with its proven segmentation product suite designed for Zero Trust security.
With a firm belief in empowering all organizations to thrive securely, Illumio was founded in 2013 by Andrew Rubin and PJ Kirner. Their goal: to create user-friendly security technology that halts hackers and malware from spreading through networks.
- Comprehensive health benefits
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
- As part of the Cloud Operations team ensures releases are done as per plan, and progress is communicated to all stakeholders.
- Work to resolve technical issues and escalations at the infrastructure and application levels.
- Leading, driving, facilitating, and managing Incident bridge.
- Provide scheduled on-call services for emergency changes.
- Participate in the site incidents troubleshooting triage efforts
- Work directly with developers to fix the technical issues they are facing, engage relevant teams, and take issues to a logical conclusion.
- Improve existing processes and automate using new tools and scripts
- Work on different projects, provide status updates and meet stakeholder expectations.
- Define and improve existing releases, and deployment processes and drive discussions within the team.
- Manage releases and deployments in the distributed Environment across multiple stacks and ensure compliance with Illumio policies.
- Work collaboratively and efficiently with all internal and external partners and stakeholders across multiple time zones to ensure timely delivery.
- 5+ years of total experience with a bachelor’s degree is required.
- Solid knowledge of the Linux operating system, Ubuntu, RHEL, and OEL7 is required.
- Application support and debugging experience in a dynamic fast-paced production environment.
- Knowledge/Experience of Incident Management.
- Network basics and Troubleshooting skills
- Load balancers / Traffic manager knowledge
- Virtualization, Containerization Knowledge
- Good understanding of Production deployment, Distributed Env required.
- Sound knowledge in one or more programming languages like shell, and python.
- Knowledge of GIT, Jira, and Jenkins preferred.
- 4+ years in a production support role in a fast-paced industry/organization.
- Strong communication skills and ability to work effectively across global teams
- Ability to manage multiple tasks and competing priorities to deliver projects on schedule
- Strong problem-solving and operational process skills and attention to detail.
As previously mentioned.