Wealth Administrator

Fidelity Canada has been helping Canadian investors build better financial futures for over 35 years. The Wealth Operations Administrator plays a vital role in ensuring the smooth day-to-day running of the firm’s middle office, focusing on maintaining accuracy in client account cash balances, completing daily reconciliations, and managing fee processes.

Responsibilities

• Perform daily reconciliations of client accounts to ensure accuracy of cash balances and holdings
• Investigate discrepancies and resolve outstanding issues with custodian and portfolio management system
• Prepare reconciliation reports and escalate unresolved breaks as needed
• Ensure Trade processing is complete and handle Corporate Action processes
• Support the transition of bulk data between files and perform quality checks to ensure accuracy and completeness
• Support recurring operational tasks (daily, weekly, monthly) with accuracy and timeliness
• Liaise with the custodian on day-to-day operational matters
• Assist in account set-up in portfolio management system
• Maintain accurate records and support transaction processing across managed accounts
• Coordinate with internal teams for exception management and client service support
• Help onboard new relationship managers & support back-office operations with user setup on systems
• Perform all tasks in accordance with regulatory requirements and adhere to policies and procedures to ensure compliance
• Stay updated on industry trends, regulations, and best practices related to financial advisory services to provide input on marketing and client service campaigns
• Collaborate with internal and external stakeholders, such as operations, compliance, custody, to ensure seamless client service delivery

Skills

• Current work authorization for Canada is required for all openings
• Completion of a University degree in Business, Commerce, Finance or related field or equivalent work experience required
• Advanced Microsoft Excel skills required
• 1-2 years of relevant experience in the wealth management operations space is required
• Reconciliation experience is required
• Strong industry, product, and wealth management procedures knowledge
• Exceptional administrative skills
• Detail-oriented with superior organizational skills and the ability to prioritize tasks
• Team player with the ability to collaborate with cross-functional teams
• Ability to work in a fast-paced, evolving environment crossing multiple channels and/or workstreams
• Bilingual (English and French) would be an asset
• Power BI/Automation experience is an asset
• Familiarity with Harmony, Dataphile, uniFide system, & Salesforce would be an asset
• Completion of Canadian Securities Course (CSC) would be an asset
• Project Administration experience

Benefits

• RRSP Contribution After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

Company Overview