About Veryon
Veryon is the leading global provider of aviation software and information services, trusted by over 5000+ customers, 75,000 maintenance professionals, and 100+ OEMs across nearly 150 countries. Our mission is to deliver smarter, predictive technology solutions, including our AI platform, Veryon AIRE that maximizes aircraft uptime and operational efficiency for the world’s most demanding aviation organizations.
At Veryon, we are an AI-forward company focused on driving innovation and efficiency through emerging technologies. We prioritize hiring individuals who embrace AI, think creatively about its application, and are excited to continuously evolve alongside it.
About the Role
The AI Operations Manager is responsible for partnering with business functions to identify requirements, design solutions, and operationalize AI-enabled tools and workflows that drive measurable business outcomes at Veryon. This role focuses on translating functional needs into scalable, repeatable, and well-run AI-enabled processes with sales, marketing, client service, and various productivity and data reporting needs within a B2B SaaS business model.
As AI adoption accelerates across the company, this role serves as the central owner for how AI-enabled solutions are implemented and operated, ensuring they deliver value, integrate cleanly into existing workflows, and scale responsibly. While compliance, security, and regulatory considerations are important constraints, the primary objective of this role is enabling the business to move faster and operate more effectively through practical AI adoption.
Key Responsibilities
- Partner with functional leaders to gather requirements, define use cases, and translate business needs into AI-enabled operational solutions
- Design and operationalize AI-enabled workflows that improve efficiency, accuracy, or scalability across functions
- Establish and maintain an inventory of AI tools, vendors, and use cases in active use; compare and contrast with traditional B2B SaaS business applications
- Define and track measurements related to business impact, adoption, and operational effectiveness of AI-enabled workflows
- Coordinate with Legal, Security, and IT to ensure AI-enabled solutions meet required standards without slowing delivery
- Enable responsible scaling of AI-driven workflows as adoption increases
- Monitor AI-enabled processes in production and address performance or control gaps
- Other operations-related responsibilities, as required