Lead and grow the UX team
Serve as the operations lead, focusing on performance assessment, feedback, coaching, and career growth.
Own building and shaping the team, including staffing planning, hiring, and onboarding.
Design and refine practical, lightweight UX processes that fit the company's culture and product lifecycles.
Clarify how UX partners with Product team members throughout the life of development projects.
Set and uphold a practical bar for UX quality, including usability, accessibility, consistency, and clear design rationale.
Partner with the team to evolve design systems and shared UI components.
Encourage the team to experiment thoughtfully with AI‑assisted tools.

5+ years of experience in UX Research & Design for complex software products, ideally including B2B/B2G or enterprise SaaS applications.
2+ years in a leadership capacity, which may include: Direct people leadership of UX professionals, Leading UX practices or process changes across teams, Partnering with other leads and managers to evolve how UX fits into product development.
Strong practitioner background across both research and design.
Planning and running user research and usability testing.
Translating insights into flows, wireframes, prototypes, and high‑fidelity designs.
Collaborating closely with product and engineering during implementation.
Comfortable with modern UX tools such as Figma and common research platforms (e.g., Lyssna, similar tools).
Working knowledge of WCAG accessibility standards.
Proven ability to prioritize UX work across multiple products and stakeholders.
Ability to influence without relying on formal authority.
Communicate clearly with a wide range of audiences (from engineers to executives).

Benefits:

UX Research Lead

Similar Jobs